Shift Leader

We are seeking a highly skilled and motivated Shift Leader to join our dynamic team. 

As a Shift Leader, you will be responsible for overseeing daily operations, ensuring exceptional customer service, and driving revenue growth. 

This is an exciting opportunity to develop your skills in a fast-paced environment and take your career to the next level.

Duties:
-Manage the daily opening and closing procedures, ensuring a smooth transition between shifts.

-Supervise and coordinate the activities of kitchen staff, ensuring timely and efficient food preparation and production.

-Implement and maintain high-quality standards for food, presentation, and customer satisfaction.

-Maintain a clean and organized kitchen and dining area, adhering to health and safety regulations.

-Assist with inventory management and ordering, ensuring that all food and supplies are available when need.

-Manage cash handling and maintain accurate records.

-Provide exceptional customer service, responding promptly to customer concerns and addressing any issues in a professional and courteous manner.

-Collaborate with the Assistant Manager to develop and implement strategies to increase revenue, improve customer satisfaction, and optimize operations.

-Monitor and control labor costs, ensuring that staffing levels are adequate to meet customer demands while maintaining profitability.

-Foster a positive work environment, promoting teamwork and a culture of continuous improvement.

Experience:
-Prior experience in a restaurant or hotel environment, preferably in a leadership or management role.

-Proven track record of success in managing kitchen operations, including food preparation, production, and presentation.

-Strong understanding of cash handling.

-Familiarity with restaurant operations and management systems.

-Excellent communication and leadership skills.

-Ability to work in a fast-paced environment and adapt to changing circumstances.

-Commitment to providing exceptional customer service and a positive dining experience.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

401(k)

401(k) matching

Employee discount

Flexible schedule

Health insurance

Paid time off

Paid training

Shift:

Day shift

Morning shift

Experience:

Customer service: 2 years (Required)

Management: 1 year (Required)

Shift availability:

Day Shift (Required)

Work Location: In person, All Locations

Ability to Commute

Relocate (if needed)